INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I download my purchase?

For immediate downloads, you can access your items directly from our website or Google Drive. For some products, we’ll send access to your email address within 1 to 3 hours. For faster access, contact us before or after your purchase.

Can I get a sample of the digital products?

Yes, if you would like to see a sample or need more information about a product, please contact us at info@SpazeLab.com, WhatsApp or use our live chat feature. We’re happy to provide details to help you make an informed decision.

What should I do if I don't receive my download link?

If you haven’t received your download link within the expected time frame, please check your spam or junk folder. If it’s still missing, contact us at info@SpazeLab.com, WhatsApp or use our live chat for immediate assistance.

What is your refund policy?

We do not offer refunds for digital products once downloaded or accessed, as these items cannot be returned. If you encounter any technical issues or discrepancies, please contact us at info@SpazeLab.com, via WhatsApp, or through our live chat for assistance.

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